Recall: CableMod’s angled adapter for Nvidia GPUs cause $75K in damages

An angled cable adapter from CableMod has caused around $75,000 in damage in around 270 cases in the USA alone. Following the manufacturer’s voluntary recall, the US authority “U.S. Consumer Product Safety Commission (CPSC)” has now also responded by officially recalling the plug.

Consumers are asked to destroy the adapter and upload a photo of the destroyed product to the recall page.

U.S. Consumer Product Safety Commission (“CPSC”)

This step was necessary because the angled adapter from CableMod with the name “12VHPWR-Adapter” tends to burn or even burn out completely. This naturally creates a fire hazard. Ironically, CableMod created and heavily promoted the angled adapter following initial reports of melting RTX 4090 connectors, which have since tapered off and never been subject to a recall. Recent revisions to the 12VHPWR spec improve how the connector clamps to your GPU’s power slot.

The use of CableMod’s adapter should be discontinued immediately, as the US safety authority announced in its recall.

In the wording: “Consumers should immediately stop using the recalled angle adapters and contact CableMod for instructions on how to safely remove their adapter from the GPU and for a full refund, including shipping costs, or a $60 credit for non-customized products with free standard shipping. Consumers are asked to destroy the adapter and upload a photo of the destroyed product to https://cablemod.com/adapterrecall/. Instructions on how to safely remove the adapter can also be found on this website. After destruction, consumers should dispose of the adapter in accordance with local laws.”

The adapters were sold by CableMod between February and December 2023, after which the sale of the adapter was voluntarily stopped. Several variants of the adapter are affected, which were also available to buy in different colors.

In addition to the procedure for recalling the adapter, CableMod has also provided a video that shows how to properly destroy the angled “12VHPWR adapter” and render it unusable. A special contact form is also available for affected customers.

This article was translated from German to English and originally appeared on pcwelt.de.

Graphics Cards