The Rabbit R1 has been logging users’ chats — with no way to wipe them
There wasn’t a Factory Reset option, previously. | Photo: David Pierce / The Verge
Since the launch of the Rabbit R1, the AI assistant device has been storing users’ chat logs on-device with no way to erase them, according to a company security bulletin. Rabbit is now addressing the issue with a software update that includes a new Factory Reset option in settings to wipe the device. Previously, you could only unlink your account from an R1, which did not erase all user data.
Along with the new ability to fully delete local user data, the software update also addresses another eyebrow-raising behavior of the R1. Prior to the update, stored pairing data that lets the R1 hardware add things to the Rabbithole journal also had permission to read the journal as well. That means a stolen and hacked R1 could potentially have…