Xbox Is Testing An AI Chatbot, And Here’s How It Could Work
Microsoft is a big believer in artificial intelligence, and now it’s come to light that the company is making an AI-powered chatbot for Xbox, but it’s only a prototype for now.
A spokesperson for Microsoft told The Verge that Microsoft is testing what’s called an “Xbox Support Virtual Agent.” This chatbot, which is only a prototype for now, features an animated character who can answer Xbox-related questions with voice or text.
“The prototype makes it easier and quicker for players to get help with support topics using natural language, taking information from existing Xbox Support pages,” Microsoft said.